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Frequently Asker Questions

Check most frequently asker questions here
Warranty & Repair
Installation & Configuration
How Service Call System Works
Technical Questions
Screen Receiver
Buttons Transmitters
Guest Call System
Watch Pagers
Warranty & Repair
How to set Time & Date at SD-04 Watch Pager?
Configuration procedure you can find in iBells watches pager manual, or please watch the video below.

How much is the warranty time?

IBELLS.CA provides a warranty of 6 months for ELECTRONICS failures that occur during normal use and operation in accordance with the manufacturer’s specifications. Benefits include parts and labour costs resulting from technical issues caused by defects in workmanship and materials.

Warranty exclusions:

Our warranty covers normal usage and does not cover any physical damage and/or water damage. 

 

Please note that the shipping cost of necessary parts is not included in the warranty.

Damaged, not as described, broken or faulty items must be reported within 48 hours with pictures of the model by phone at  437-998-5252 or by   info@ibells.ca.

Whom i can request if device is needs repair?
You can write us an email at info@ibells.ca, you can chat with us, or make call our support department at 437 998 5252.
Do you provide post-warranty repairs?
Yes, we maintain a warehouse of spare parts and carry out post-warranty and non-warranty repairs.
Where i can buy spare parts?
All parts for equipment you can find at our store at this link.
How to set Time & Date at SD-04 Watch Pager?
Configuration procedure you can find in iBells watches pager manual, or please watch the video below.

How much is the warranty time?

IBELLS.CA provides a warranty of 6 months for ELECTRONICS failures that occur during normal use and operation in accordance with the manufacturer’s specifications. Benefits include parts and labour costs resulting from technical issues caused by defects in workmanship and materials.

Warranty exclusions:

Our warranty covers normal usage and does not cover any physical damage and/or water damage. 

 

Please note that the shipping cost of necessary parts is not included in the warranty.

Damaged, not as described, broken or faulty items must be reported within 48 hours with pictures of the model by phone at  437-998-5252 or by   info@ibells.ca.

Whom i can request if device is needs repair?
You can write us an email at info@ibells.ca, you can chat with us, or make call our support department at 437 998 5252.
Do you provide post-warranty repairs?
Yes, we maintain a warehouse of spare parts and carry out post-warranty and non-warranty repairs.
Where i can buy spare parts?
All parts for equipment you can find at our store at this link.
How to mount button to the surface?
Each button comes with a double tape for mounting on almost any surface. 
Whole system is wireless ?
Yes, all systems are wireless except the repeater and screens, they need to be connected to the power line. The button works with the battery that needs to be replaced based and the frequency of usage. The watch pager has a rechargeable battery.
Do I need special permissions to use the devices?
No, you do not. The iBells calling system uses an unlicensed radio frequency range and the power of transmitting modules is allowed by law.
How Waiter Call system Works?
 
How iBells Guest Call System Works?
 
Do I need to install signal range extender?
You can check it by yourself, you can install all service call buttons on their location and check signal receiving distance. If the range is insufficient, you can add an iBells repeater (signal range extender).
How to setup button key switch with viewing at the screen MD-1111?
Key switch change process you can find in iBells MD-1111 manual, or please watch the video below.

How to pair buttons with MD-1111 Screen receiver?
The pairing of iBells Call Button you can find in the manual, or please watch the video below.

How to pair button with Screen MD-1100 ?
Button pair procedure you can find in iBells screen manual.
 
How to configure button Key Switch (function) at MD-1111 Screen?
Screen configuration process you can find in iBells MD-1111 manual, or please watch the video below.

How to pair iBells Buttons with MD-1103 Screen Receiver?
Screen configuration process you can find in iBells MD-1103 manual, or please watch the video below.

How to change time settings at iBells MD-1111 Screen?
Time & Date change process you can find in iBells MD-1111 manual, or please watch the video below.

Do I need to write buttons to repeater?
Yes, you need. All our repeaters have memory, and to make it work you need to write all transceivers (buttons) to it. Manual how to do this you can find inside the link.

How to pair iBells call buttons with Repeater (Signal Range Extender)?
Button pair configuration process you can find in iBells Repeater manual, or please watch the video below.

How to replace battery at iBells call button?
Replacing battery procedure you can find at the video below.

How to install and use Guest Calling System?
Installation of iBells Guest Call System you can find in manual, or please watch the video below.

How to add or replace Guest Calling Pager?
Put Guest Pager at the charging base to turn it on. Then remove the plastic label from the front. Under the label, you will find a small pair button. Press the button to put the pager in pairing mode, LED will start flashing. Then type the number of the new pager at the base and press CAL.
Pairing new Guest Call Pager you can find in the manual, or please watch the video below.

How to set and unset Password security at SD-03 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to pair button with several Watch Pagers?
It is the same process as pairing with 1 Watch pager, please pay attention to the name of the paired button, it needs to be the same for all Watch Pagers. You can find all information in the manual, or please watch the video below.

Can i set Watch Pager system number?
Yes you can setup unique number for each of the Watch Pager, unique number shows at main screen in the left upper corner. You can find all information in the manual, or please watch the video below.

How to pair button with SD-03 Watch Pager?
The pairing process you can find in iBells watches pager manual, or please watch the video below.

How to configure Key Define at SD-03 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to set time and date at SD-03 Watch Pager?
Configuration procedure you can find in iBells watches pager manual, or please watch the video below.

How to change Prompt Settings at SD-03 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to check Call History at SD-03 Watch Pager?
Call history is stored in the Black Box field inside the menu of the SD-04 Watch Pager. You can find all information in the manual, or please watch the video below.

How to replace belt at SD-04 Watch Pager?
This is a very simple process, you do not need any extra tools. Just slide the belt and it will come off and replace it with the new one. You can find the full process of replacing in the video below.

How to replace belt at SD-03 Watch Pager?
This is a very simple process, you do not need any extra tools. Just slide the belt and it will come off and replace it with the new one. You can find the full process of replacing in the video below.

How to replace belt at SD-02 Watch Pager ?
This is a very simple process, you do not need any extra tools. Just slide the belt and it will come off. You can find the full process of replacing in the video below.

How to replace belt to belt holder at SD-02 Watch Pager?
This is a very simple process, you do not need any extra tools. Just slide the belt and it will come off and replace it from the top side with a belt holder. You can find the full process of replacing in the video below.

How to pair button with SD-04 Watch Pager ?
The pairing process you can find in iBells watches pager manual, or please watch the video below.

How to set Key Define at SD-04 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to set Prompt Settings at SD-04 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to change Display Mode at SD-04 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to set & unset Password security at SD-04 Watch Pager?
Watch Pager configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to check Call History at SD-04 Watch Pager ?
Call history is stored in the Black Box field inside the menu of the SD-04 Watch Pager. You can find all information in the manual, or please watch the video below.

How to pair Call Button with Watch Pager?
Button pair procedure you can find in iBells watches pager manual, or please watch the video below.

How to setup Prompt Settings at Watch Pager SD-02?
Button configure procedure you can find in iBells watches pager manual, or please watch the video below.

How to change Time & Date Settings at SD-02?
Configuration procedure you can find in iBells watches pager manual, or please watch the video below.

How to pair iBells kitchen transmitter with SD-02 Watch Pagers?
The pairing process you can find in iBells watches pager manual, or please watch the video below.

Can we add extra buttons and watch pager to existing system?
Yes, you can. Configuration is very easy to do. For the new Watch Pager you need to pair all existing iBells buttons. Please check SD-02 Manual or see the video below.

How to set & unset password protection at SD-02 iBells Watch Pager?
Configuration procedure you can find in iBells watches pager manual, or please watch the video below.

How to check call history at SD-02 Watch Pager?
Call history is stored in the Black Box field inside the menu of SD-02 Watch Pager. You can find all information in the manual, or please watch the video below.

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